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CLAIMS MITIGATION

Offering you a bright path to weather a crisis

Making your home safe can save you time, money and aggravation. Taking steps on a routine basis may prevent severe damage from occurring to your home and is easier than you may think.

SIMPLE STEPS YOU CAN TAKE TO PREVENT A WATER CLAIM

The leading cause of claims filed in the State of Florida is generally related to water damage. Below are a few preventive measures you can take today to significantly reduce your damage:

Know where your home’s main water shut off valve is located and ensure it is in proper working order.
Label the main water shut off valve so others may find it quickly in case of an emergency.
Consider purchasing a water detection device from your local hardware store or from a local vendor.

WHAT TO DO WHEN A WATER LOSS OCCURS

Immediately turn off the water source.
Report your loss as soon as it is safe to do so by contacting our dedicated Water Mitigation Hotline at 561-245-3134 or 888-683-7971. Our counselors will provide you with the name and contact information of one of our approved and preferred water mitigation vendor in your area who will contact you immediately to begin the drying processing.

STORM OR WIND DAMAGE PREVENTION TECHNIQUES
LIGHTING YOUR PATH

Although natural disaster cannot be prevented, we are fortunate to have the technology in place to forecast and prepare for impending storm events.

Wind damage from a storm can occur at any time, not just during Florida’s Hurricane Season. Therefore, it is important your home benefits from routine maintenance at all times, but especially when hurricane season approaches.

ITEMS TO CONSIDER DURING YOUR ROUTINE MAINTENANCE

Survey the condition of your roof, by looking for cracked tiles or lifted and missing shingles and ensuring repairs are made.
Ensure all wind protective devices are in working order and easily accessible.

HURRICANE SEASON QUICK PREPARATION GUIDE

Ensure all openings to your home are properly protected with code approved hurricane shutters or windows.
Have a working supply of batteries, flashlights, and cash on hand in case of power loss.
Take a video inventory of your home and its contents for post-claims reference.
Store three days’ worth of water and food for each member of your family and pets.
Ensure you have an adequate supply of your prescription medications.
Fill your gas tank prior to the storm.
Never operate a generator indoors.
If your home is located in an evacuation area, please evacuate when prompted to do so.
Do not venture outside during a storm.

WHAT TO DO WHEN A WIND/STORM LOSS OCCURS.

Before you begin the process of surveying your home’s exterior damage, please be on the lookout for any downed power lines in your area.
Report your claim as soon as possible and without delay via phone and/or online 24 hours a day 7 days a week, for your convenience at 561-245-3134 or 888-683-7971.
You may begin the process of cleaning up damage and debris when it is safe to do so. However, we encourage you to save damaged items, cleanup receipts and photos of the damage until an adjuster has inspected your home.
Should you have any standing water from rain or a hole in a room, we will provide you with a preferred water dry-out vendor or preferred tarp vendor to assist you.

FIRE DAMAGE PREVENTION TECHNIQUES

The most devastating loss a home can sustain is a fire. Not only are these losses the most dangerous, but they can be quite traumatic. Below are a few preventive measures you can take today to avoid and even in some cases, prevent a fire from occurring in your home.

Studies have proven most fires begin in kitchens; therefore keep a working fire extinguisher on hand at all times.
Do not leave the kitchen until you have completely finished cooking on the stove or in the oven.
Do not leave your home with a washer or dryer running.
Do not leave your home or go to sleep with lit candles.
Discuss and prepare an evacuation plan with your family should a fire occur and designate a safe and secure meeting place outside your home. For assistance with creating an evacuation plan which is right for you, CLICK HERE for details.
Ensure your home does not have any exposed wiring.
Ensure your fuse box is working properly.

WHAT TO DO WHEN A FIRE LOSS OCCURS.

Call 9-1-1 immediately.
Gather your family, including your pets, exit your home immediately.
As soon as it is safe to do so, report your claim via phone and/or online 24 hours a day 7 days a week, for your convenience at 561-245-3134 or 888-683-7971. Edison Insurance Company will provide you with the name and contact information for a Preferred Board Up/Smoke Damage Vendor in your area.

*Edison Insurance Company does not endorse Watercop, or any similar product or products, and is not liable for any defect or damage experienced when contracting with the company for any service or products.