Providing the best customer experience

Fast and easy, submitted claim online and handled well

Fast and Efficient

I spoke with Sabrina and she was very helpful and kind. My husband recently passed away and I lost my composure and cried. Sabrina was very sweet and sympathetic. Kudos to her.

Considering the hurricane Ian aftermath situation, the time to resolve the claim was what I expected. I received a timely payment, from Edison, for the insurance-covered hurricane damages.

Generrally good. Seemed to move slowly at time. Satisfied with settlement, which was well explained/

Very good!

The adjuster came out quickly and the claim was filed easily. Catherine took the time to explain my benefit and deductible. She also explained that if the actual expenses go higher than anticipated the contractor can apply for more payment. So far there has been no problem and the recommended business, Pro Clean, has also done a wonderful job

very satisfied

It seems that most of the Ian victims were again victimized by their insurance carriers. My experience with Edison was very different. Efficient, timely and fair.

First impression was incredible. Have an issue that did not have answers to what caused the problem during my initial call and the claims person calling me back later that night to check on us speaks volumes for your company.