Testimonials

Providing a great customer experience is where we shine.

Our customers love us.

Don’t just take our word for it. Allow some of our customers to share their experience firsthand.

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Russell M.
Pensacola
Claims
Customer Service
Very pleased with how Edison handled our claim! Thank you for holding my hand through the process
Debbie P.
Cape Coral, FL
Customer Service
Jill was amazing. My emotions were running high and she was able to just calm me down, talk to me, most importantly listen to me. Her follow through was very impressive and prompt. Knowing how extremely busy she had to have been she NEVER rushed our phone conversation. She got to the point and GOT IT DONE. You are very lucky to have someone like her working at your company.
Melissa A.
Jacksonville, FL
Claims
Customer Service
The online claim filing was very convenient, and your team was very professional and timely.
Tina Z.
Plantation, FL
Customer Service
Claims
Edison Insurance exceeded my expectations in the handling of the claim. I was stressed that the process would be very difficult and timely...but I was really impressed by how helpful and professional Edison Insurance has been.
William Y.
Vero Beach, FL
Customer Service
Sergio Nunez is an asset to Edison Insurance Company. When I first began this process, I was becoming depressed by the day seeing all of the damages and needed repairs to my home. Sergio was always there to answer any questions or concerns I had. Sergio is knowledgeable, professional, effective, and efficient. Sergio is patient and empathetic. Sergio is beyond helpful. I honestly think that Sergio takes care of his clients as if they are his family members. Sergio was my rock. Sergio always had an answer/a solution, and if he did not, he would research the issue and find an answer. Sergio always did what he said he would. Sergio is a phenomenal employee and individual, and I will recommend Edison Insurance wholeheartedly because of my experience with Sergio Nunez. Sergio is a personification of Edison Insurance Company's "Why" statement and is the calm within the storm that your clients so desperately seek.
Marneisha J.
Crestview, FL
Claims
Customer Service
Very professional and very understanding being a first time homeowner and not knowing a lot they patiently walked me through everything and resolved my claim way faster than expected. So happy I chose this insurance company. Thanks so much to your team.
Rick S.
Rotonda West, FL
Customer Service
Claims
A very professional and painless experience! Thank you! Will recommend highly!
Anny O.
Ormond Beach, FL
Claims
Effortless although nothing has progressed as yet waiting to have a meeting w contractor next week.
Betty K.
Cape Coral, FL
Claims
Customer Service
Everything was just fine.
Louis S.
Melbourne, FL
Customer Service
Your team was awesome
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2,200

Agents representing our company across the State.

30 days

Average time to close the claim.

72hrs

Timeline from reporting a claim to inspection.

170K+

Policyholders who have signed up with us.

Results you can count on.

We know your time is valuable so we quickly provide assistance and an excellent customer experience to get the answers you need.

Need an expert’s opinion?

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