Testimonials

Providing a great customer experience is where we shine.

Our customers love us.

Don’t just take our word for it. Allow some of our customers to share their experience firsthand.

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Michele S.
Boynton Beach, FL
Claims
Customer Service
Everyone involved with this claim was outstanding. They understood my problem and explained in detail what the process was. Excellent customer service representatives.
Kenneth S.
Tarpon Springs, FL
Claims
Customer Service
Ellen was concise and prompt with Edisons claim requirements which allowed us to settle claim quickly. Thank you very much for a smooth process.
Linda C.
Fort Myers, FL
Customer Service
Every person that I had contact with were very qualified and professional. I have already told many neighbors about the wonderful service from this company.
William Y.
Vero Beach, FL
Customer Service
Sergio Nunez is an asset to Edison Insurance Company. When I first began this process, I was becoming depressed by the day seeing all of the damages and needed repairs to my home. Sergio was always there to answer any questions or concerns I had. Sergio is knowledgeable, professional, effective, and efficient. Sergio is patient and empathetic. Sergio is beyond helpful. I honestly think that Sergio takes care of his clients as if they are his family members. Sergio was my rock. Sergio always had an answer/a solution, and if he did not, he would research the issue and find an answer. Sergio always did what he said he would. Sergio is a phenomenal employee and individual, and I will recommend Edison Insurance wholeheartedly because of my experience with Sergio Nunez. Sergio is a personification of Edison Insurance Company's "Why" statement and is the calm within the storm that your clients so desperately seek.
Alf S.
Naples, FL
Claims
Fast and easy, submitted claim online and handled well
David H.
Estero, FL
Claims
Customer Service
First time I ever had an insurance claim and did not know what to expect. This went very smoothly. Thanks
Lee C.
Jacksonville, FL
Claims
Customer Service
I think they covered everything thoroughly and efficiently.
Richard M.
Fort Myers, FL
Claims
Customer Service
We were very satisfied with the both claims adjusters, Kathleen and Richard, as she was very thorough and polite and he was prompt and courteous.
Howard O.
Tamarac, FL
Customer Service
The Greatest. Your team was great on everything.
Ignacio B.
Davie, FL
Customer Service
Claims
I am very grateful to have chosen Edison Insurance when I made my home purchase. Never expected a tragedy to happen, but thankfully Edison was my insurance provider and the whole process has been a breeze. Very happy with the resolution. Your team was nothing but outstanding. Always answered the phone when I had questions and everything was delivered as promised.
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2,200

Agents representing our company across the State.

30 days

Average time to close the claim.

72hrs

Timeline from reporting a claim to inspection.

170K+

Policyholders who have signed up with us.

Results you can count on.

We know your time is valuable so we quickly provide assistance and an excellent customer experience to get the answers you need.

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