Testimonials

Providing a great customer experience is where we shine.

Our customers love us.

Don’t just take our word for it. Allow some of our customers to share their experience firsthand.

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Matthew S.
Niceville, FL
Claims
Claims adjustor very knowledgable, responded quickly and took time to answer all of my questions.
Barbara B.
North Port, FL
Claims
All went very well, much easier than expected.
William Y.
Vero Beach, FL
Customer Service
Sergio Nunez is an asset to Edison Insurance Company. When I first began this process, I was becoming depressed by the day seeing all of the damages and needed repairs to my home. Sergio was always there to answer any questions or concerns I had. Sergio is knowledgeable, professional, effective, and efficient. Sergio is patient and empathetic. Sergio is beyond helpful. I honestly think that Sergio takes care of his clients as if they are his family members. Sergio was my rock. Sergio always had an answer/a solution, and if he did not, he would research the issue and find an answer. Sergio always did what he said he would. Sergio is a phenomenal employee and individual, and I will recommend Edison Insurance wholeheartedly because of my experience with Sergio Nunez. Sergio is a personification of Edison Insurance Company's "Why" statement and is the calm within the storm that your clients so desperately seek.
Jeffery H.
Parrish, FL
Claims
Customer Service
Insurance
I was truly impressed with the response time on everything. Everyone I talked to was so congenial and helpful. They were also quick to help us mitigate our roof to get it tarped and secure before we had another rainfall.
Daniel C.
Miami, FL
Customer Service
Everything was done very professionally
Marneisha J.
Crestview, FL
Claims
Customer Service
Very professional and very understanding being a first time homeowner and not knowing a lot they patiently walked me through everything and resolved my claim way faster than expected. So happy I chose this insurance company. Thanks so much to your team.
Elizabeth M.
Navarre, FL
Claims
Customer Service
The adjuster came out quickly and the claim was filed easily. Catherine took the time to explain my benefit and deductible. She also explained that if the actual expenses go higher than anticipated the contractor can apply for more payment. So far there has been no problem and the recommended business, Pro Clean, has also done a wonderful job
Primtivo P.
Cape Coral, FL
Claims
Edison insurance Was really good in the analysis and the decision of the foundation to repair my house damage Because of the storm
William W.
Fellsmere, FL
Customer Service
Thank you for helping!
John D.
Vero Beach, FL
Claims
Customer Service
I appreciate that your team was so considerate and explained every part of the process. I felt like I was treated fairly and respectfully. While in a very stressful situation the timeliness, ease of communication, and care displayed by Edison made it a little easier to bear.
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2,200

Agents representing our company across the State.

30 days

Average time to close the claim.

72hrs

Timeline from reporting a claim to inspection.

170K+

Policyholders who have signed up with us.

Results you can count on.

We know your time is valuable so we quickly provide assistance and an excellent customer experience to get the answers you need.

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