Testimonials

Providing a great customer experience is where we shine.

Our customers love us.

Don’t just take our word for it. Allow some of our customers to share their experience firsthand.

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Carl S.
Ocklawaha, FL
Claims
Customer Service
My client experience was outstanding! I couldn't possibly give higher grades. On a late Sunday afternoon a large swim crashed into my backyard. I called my insurance adjuster and in no time like unbelievably quickly Hulk's showed up. I wish I could attach a video to show you how hard these guys worked to go into a wet Hillside area cut up 12 inch thick Oak Limbs and haul them out of my yard. Before I know it the mess was cleaned up and the truck was gone! And it only got easier from there. Along with the tree damage there was some damage to a shed in my yard. The limit caught it and crushed the corner. But then a day or two I received a call from an adjuster who came out at my convenience looked at the claim and processed it for me. When all is said and done it cost me nothing! The deductible and the tree damage which was written in as a writer or my policy since I live in a national forest took care of everything and I'm extremely pleased and happy with the outcome of the entire experience.
Iryna D.
Naples, FL
Claims
Customer Service
Very professional.
Joseph M.
Sebastian, FL
Claims
Customer Service
This has been such an easy and painless process and we are thankful that we have chosen Edison. We are now recommending Edison to all of our neighbors.
Bruce L.
Englewood, FL
Claims
Our fist claim ever and didn't know what to expect. Everything went smoothly and we were very happy with the final outcome. Much Appreciated!!!!!
Lawrence J.
Rotonda West, FL
Customer Service
Your employees did a great job thanks.
Kedakai L.
Flagler Beach, FL
Customer Service
excellent service and representatives
Margalaine S.
Cape Coral, FL
Customer Service
Great customer service, and very professional.
Daniel L.
Estero, FL
Claims
Customer Service
My claim experience was very fast. The process was simple and communication was excellent. Would highly recommend Edison Insurance
Noelle R.
Naples, FL
Customer Service
Claims
The process was not what I expected. I was so nervous about what to do, how to do it, repairs, everything. Everyone at Edison and everyone involved with the process were patient, empathetic, and most of all took the time to explain the process to me and put my mind at ease. I am so impressed with it all. Thank you!
Debbie P.
Cape Coral, FL
Customer Service
Jill was amazing. My emotions were running high and she was able to just calm me down, talk to me, most importantly listen to me. Her follow through was very impressive and prompt. Knowing how extremely busy she had to have been she NEVER rushed our phone conversation. She got to the point and GOT IT DONE. You are very lucky to have someone like her working at your company.
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2,200

Agents representing our company across the State.

30 days

Average time to close the claim.

72hrs

Timeline from reporting a claim to inspection.

170K+

Policyholders who have signed up with us.

Results you can count on.

We know your time is valuable so we quickly provide assistance and an excellent customer experience to get the answers you need.

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