Testimonials

Providing a great customer experience is where we shine.

Our customers love us.

Don’t just take our word for it. Allow some of our customers to share their experience firsthand.

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Ezra H.
Homestead, FL
Claims
Insurance
Fast and Efficient
Gary K.
Cape Coral, FL
Claims
Customer Service
Your claim process was very user friendly and I experienced no surprises.
Juliet C.
Naples, FL
Customer Service
Everything was perfect. Thank you!
Noelle R.
Naples, FL
Customer Service
Claims
The process was not what I expected. I was so nervous about what to do, how to do it, repairs, everything. Everyone at Edison and everyone involved with the process were patient, empathetic, and most of all took the time to explain the process to me and put my mind at ease. I am so impressed with it all. Thank you!
William Y.
Vero Beach, FL
Customer Service
Sergio Nunez is an asset to Edison Insurance Company. When I first began this process, I was becoming depressed by the day seeing all of the damages and needed repairs to my home. Sergio was always there to answer any questions or concerns I had. Sergio is knowledgeable, professional, effective, and efficient. Sergio is patient and empathetic. Sergio is beyond helpful. I honestly think that Sergio takes care of his clients as if they are his family members. Sergio was my rock. Sergio always had an answer/a solution, and if he did not, he would research the issue and find an answer. Sergio always did what he said he would. Sergio is a phenomenal employee and individual, and I will recommend Edison Insurance wholeheartedly because of my experience with Sergio Nunez. Sergio is a personification of Edison Insurance Company's "Why" statement and is the calm within the storm that your clients so desperately seek.
Russell M.
Pensacola
Claims
Customer Service
Very pleased with how Edison handled our claim! Thank you for holding my hand through the process
Elaine B.
Pensacola, FL
Customer Service
You guys are awesome!!!!!
Alfonso V.
Tampa, FL
Customer Service
Insurance
Very good experience
Kevin J.
Cape Coral, FL
Claims
Customer Service
Insurance
Thank you for the excellent job in helping me and my family feel hopeful about our future. We did not get everything back, but we got something we can accept. Hurricanes and any other major disaster show how insurance company treats their customers.
Dennis S.
Ormond Beach, FL
Insurance
Customer Service
I was very happy with my total experience from start to finish and would recommend Edison Insurance to anyone who would ask me.
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2,200

Agents representing our company across the State.

30 days

Average time to close the claim.

72hrs

Timeline from reporting a claim to inspection.

170K+

Policyholders who have signed up with us.

Results you can count on.

We know your time is valuable so we quickly provide assistance and an excellent customer experience to get the answers you need.

Need an expert’s opinion?

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