Testimonials

Providing a great customer experience is where we shine.

Our customers love us.

Don’t just take our word for it. Allow some of our customers to share their experience firsthand.

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Manuel V.
Land O Lakes, FL
Claims
Customer Service
The whole process was satisfactory
Lori R.
Tarpon Springs, FL
Claims
Customer Service
Your employees did everything professionally and was very helpful, friendly and respectful. There's nothing they could have done better. They answered all of my questions and offered a lot of information I wasn't aware of. They were a great help with getting me through the first claim I have had in my life!
David W.
Pensacola, FL
Customer Service
Great service so far! No additional comments at this time.
Nancy S.
Port St Lucie, FL
Claims
Customer Service
This is the first claim I have ever had and I found your service excellent . I was very impressed with the help I received understanding the process.
Karen T.
Cape Coral, FL
Customer Service
Thank You, it was great!
Regina T.
Wellington, FL
Claims
Customer Service
The sensitivity and seriousness of the claim was taken care so professionally by Lori. She responded to my questions immediately even after hours. Dealing with Lori made this situation such a pleasure!!! I can't thank her enough for being so helpful and more than understanding. She should be commended on her caring professionalism that is not common in the industry or even in the world today. Thank you Lori! You are amazing!!
John L.
Hutchinson Island, FL
Customer Service
Claims
Vicky Landers was excellent and came out right away. She was very thorough in going through the damage my condo endured from a water leak. Comparing experiences with other homeowners in my building, i am glad that i chose Edison for my insurance.
Randi R.
Jupiter, FL
Claims
Customer Service
All has been great with my claim.
Goldwyn H.
Plantation, FL
Claims
Customer Service
I feel immensely grateful that Ricky was our claims representative. He was personable, empathetic, comforting, had excellent communication, and was a joy to work with. It was a horrible situation and I was prepared for a miserable insurance experience, but Ricky truly made the whole process vastly exceed my expectations. I am so lucky we were assigned him. Thank you!
Lee C.
Jacksonville, FL
Claims
Customer Service
I think they covered everything thoroughly and efficiently.
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2,200

Agents representing our company across the State.

30 days

Average time to close the claim.

72hrs

Timeline from reporting a claim to inspection.

170K+

Policyholders who have signed up with us.

Results you can count on.

We know your time is valuable so we quickly provide assistance and an excellent customer experience to get the answers you need.

Need an expert’s opinion?

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