Testimonials

Providing a great customer experience is where we shine.

Our customers love us.

Don’t just take our word for it. Allow some of our customers to share their experience firsthand.

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Gerald M.
New Smyrna Beach, FL
Claims
Customer Service
Insurance
All went well. Thank you
Albert K.
Lake Worth, FL
Claims
George Massey made the difference. He was meticulous and methodical.He did not rush and did a professional job and fair assessment of the damage. Best of all he made himself available by phone to answer my many questions and allay my fears.
Gloria D.
Lakeland, FL
Customer Service
Insurance
I was very pleased.
Russell M.
Pensacola
Claims
Customer Service
Very pleased with how Edison handled our claim! Thank you for holding my hand through the process
Robert F.
Merritt Island
Claims
Customer Service
My experience has been excellent. Everyone has been highly communicative, explained everything clearly, and made my claim experience very good.
Donna M.
Stuart, FL
Claims
Customer Service
It was all very well handled. Thank you
Edward M.
Naples, FL
Claims
Customer Service
Darren Frase has been great at every level. From initial engagement and process education, to getting the claim processed quickly so remediation and other work could begin. He's been empathetic and a great resource.
Carl S.
Ocklawaha, FL
Claims
Customer Service
My client experience was outstanding! I couldn't possibly give higher grades. On a late Sunday afternoon a large swim crashed into my backyard. I called my insurance adjuster and in no time like unbelievably quickly Hulk's showed up. I wish I could attach a video to show you how hard these guys worked to go into a wet Hillside area cut up 12 inch thick Oak Limbs and haul them out of my yard. Before I know it the mess was cleaned up and the truck was gone! And it only got easier from there. Along with the tree damage there was some damage to a shed in my yard. The limit caught it and crushed the corner. But then a day or two I received a call from an adjuster who came out at my convenience looked at the claim and processed it for me. When all is said and done it cost me nothing! The deductible and the tree damage which was written in as a writer or my policy since I live in a national forest took care of everything and I'm extremely pleased and happy with the outcome of the entire experience.
David W.
Pensacola, FL
Customer Service
Great service so far! No additional comments at this time.
Kedakai L.
Flagler Beach, FL
Customer Service
excellent service and representatives
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2,200

Agents representing our company across the State.

30 days

Average time to close the claim.

72hrs

Timeline from reporting a claim to inspection.

170K+

Policyholders who have signed up with us.

Results you can count on.

We know your time is valuable so we quickly provide assistance and an excellent customer experience to get the answers you need.

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