Testimonials

Chris was very patient with me and explained everything in terms I could understand.

it’s our first time filing a claim with an insurance company. your rep was courteous and pleasant to talk to, and Mr. Medina is certainly a professional explain the process very well, when he met with the roofer that we hired. you certainly have made it an excellent experience. thank you.

Sergio Nunez is an asset to Edison Insurance Company. When I first began this process, I was becoming depressed by the day seeing all of the damages and needed repairs to my home. Sergio was always there to answer any questions or concerns I had. Sergio is knowledgeable, professional, effective, and efficient. Sergio is patient and empathetic. Sergio is beyond helpful. I honestly think that Sergio takes care of his clients as if they are his family members. Sergio was my rock. Sergio always had an answer/a solution, and if he did not, he would research the issue and find an answer. Sergio always did what he said he would. Sergio is a phenomenal employee and individual, and I will recommend Edison Insurance wholeheartedly because of my experience with Sergio Nunez. Sergio is a personification of Edison Insurance Company's "Why" statement and is the calm within the storm that your clients so desperately seek.

After experiencing a devastating broken pipe and water everywhere Edison made the experience more than tolerable. You sent an adjuster immediately. He did his job immediately and Edison sent out our checks to cover expenses within ten days. We have nothing but praise for your company. It's really reassuring to have an insurance company back you up in times of distress.

I think they covered everything thoroughly and efficiently.

Keep up the excellent customer service.

Claims process was done so well that my anxiety level was reduced much quicker than I expected! Thank you!

All around a good experience from the first day that I reported the claim

Every claim representative were very good listeners They helped make bad situations easy to cope with. The process was handled expertly. Thank you ALL very much.

Went very well. We were kept informed during the whole process.