Testimonials

Providing a great customer experience is where we shine.

Our customers love us.

Don’t just take our word for it. Allow some of our customers to share their experience firsthand.

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Aqna M.
Miami Lakes, FL
Customer Service
Claims
Ellen was very professional from the beginning of the process until the end. She responded to my emails almost immediately. It was a pleasure working with her.
Elizabeth M.
Navarre, FL
Claims
Customer Service
The adjuster came out quickly and the claim was filed easily. Catherine took the time to explain my benefit and deductible. She also explained that if the actual expenses go higher than anticipated the contractor can apply for more payment. So far there has been no problem and the recommended business, Pro Clean, has also done a wonderful job
Robert G.
Merritt Island, FL
Claims
I called my agent who filed the claim for me initially. I received follow up E mails from your company. I asked a few questions which were answered. I followed the instructions. My claim was for unusual items and it took me while to get the requested data and photos but as soon as I did the claim was processed very well. Your company was very professional and I am a happy customer. Any scores I gave less than perfect may have been from my confusion and not that of the agents.
Dean M.
Fort Myers, FL
Claims
Customer Service
Went very well. We were kept informed during the whole process.
Kevin J.
Cape Coral, FL
Claims
Customer Service
Insurance
Thank you for the excellent job in helping me and my family feel hopeful about our future. We did not get everything back, but we got something we can accept. Hurricanes and any other major disaster show how insurance company treats their customers.
Cynthia W.
Nokomis, FL
Claims
This was the first claim I ever claimed! You made the whole procesvery easy. Thankyou
Patricia B.
Edgewater, FL
Claims
Customer Service
It was all a great!
Richard P.
Fort Myers, FL
Claims
Customer Service
I would have NEVER in my wildest dreams imagined I would have such outstanding service after the hurricane. I have my repair check and I know others who haven’t even had an adjuster out yet. I tell EVERYONE to switch to Edison!!! Well done and than you from the bottom of my heart for your timeliness and responsiveness to our needs.
Richard K.
Cape Coral, FL
Claims
Customer Service
Miss Green is very supportive and professional. My only negative is that you sent me two checks with the wrong name of my mortgage company. I am hoping that the checks will arrive soon. I put in supplemental claims that were not addressed my my first adjuster. I hope to hear from a new adjuster soon. Overall, I am pleased with Edison at this point of the claim experience.
Patricia N.
Port St Lucie, FL
Claims
the people involved were professional explanatory and thorough
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2,200

Agents representing our company across the State.

30 days

Average time to close the claim.

72hrs

Timeline from reporting a claim to inspection.

170K+

Policyholders who have signed up with us.

Results you can count on.

We know your time is valuable so we quickly provide assistance and an excellent customer experience to get the answers you need.

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