Testimonials

Providing a great customer experience is where we shine.

Our customers love us.

Don’t just take our word for it. Allow some of our customers to share their experience firsthand.

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Lawrence J.
Rotonda West, FL
Customer Service
Your employees did a great job thanks.
Sofy C.
Sunny Isles Beach, FL
Customer Service
Suzzane was extremely good doing her job, her people skills and service are amazing. She took the time to review everything and take care of us in an outstanding manner. Her empathy is out of this world. She took time to really BE THERE FOR US ! I thank her with all my heart because she gave us tranquility in a very difficult time ! She's the best!
David A.
Lithia, FL
Customer Service
Daniel Dodd is exceptional! From the very start he has sympathetic to our needs and has made this very difficult situation a lot better to deal with. We are truly pleased with his professionalism, timeliness, and attention he has given us. What an asset you have working for your company!
Vincenza B.
Naples, FL
Claims
Customer Service
Nothing wrong. They were prompt and efficient
Michele S.
Boynton Beach, FL
Claims
Customer Service
Everyone involved with this claim was outstanding. They understood my problem and explained in detail what the process was. Excellent customer service representatives.
Paula F.
Punta Gorda, FL
Claims
Customer Service
Everyone from our adjuster Andrew Kopicz to Jasmin Harmon was extremely helpful, always friendly and professional.
Timothy L.
Milton, FL
Customer Service
Keep doing what you are doing. Excellent job!
Brian K.
Spring Hill, FL
Claims
Customer Service
I really can't say enough good things about your team and their knowledge, and professionalism they have had during this process. It is very clear that they really take pride in their positions and care about the best outcome for the insured. My experience with Edison Insurance has been great since they have held my policy on my home. Your team has made it a 5 star experience and has made me even more impressed with Edison and their claims process.
Kyle L.
Fort Myers, FL
Claims
Relatively simple and strait forward. Scheduling an adjustor was quick. Processing the claim was faster than expected.
William Y.
Vero Beach, FL
Customer Service
Sergio Nunez is an asset to Edison Insurance Company. When I first began this process, I was becoming depressed by the day seeing all of the damages and needed repairs to my home. Sergio was always there to answer any questions or concerns I had. Sergio is knowledgeable, professional, effective, and efficient. Sergio is patient and empathetic. Sergio is beyond helpful. I honestly think that Sergio takes care of his clients as if they are his family members. Sergio was my rock. Sergio always had an answer/a solution, and if he did not, he would research the issue and find an answer. Sergio always did what he said he would. Sergio is a phenomenal employee and individual, and I will recommend Edison Insurance wholeheartedly because of my experience with Sergio Nunez. Sergio is a personification of Edison Insurance Company's "Why" statement and is the calm within the storm that your clients so desperately seek.
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2,200

Agents representing our company across the State.

30 days

Average time to close the claim.

72hrs

Timeline from reporting a claim to inspection.

170K+

Policyholders who have signed up with us.

Results you can count on.

We know your time is valuable so we quickly provide assistance and an excellent customer experience to get the answers you need.

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