Testimonials

Providing a great customer experience is where we shine.

Our customers love us.

Don’t just take our word for it. Allow some of our customers to share their experience firsthand.

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William Y.
Vero Beach, FL
Customer Service
Sergio Nunez is an asset to Edison Insurance Company. When I first began this process, I was becoming depressed by the day seeing all of the damages and needed repairs to my home. Sergio was always there to answer any questions or concerns I had. Sergio is knowledgeable, professional, effective, and efficient. Sergio is patient and empathetic. Sergio is beyond helpful. I honestly think that Sergio takes care of his clients as if they are his family members. Sergio was my rock. Sergio always had an answer/a solution, and if he did not, he would research the issue and find an answer. Sergio always did what he said he would. Sergio is a phenomenal employee and individual, and I will recommend Edison Insurance wholeheartedly because of my experience with Sergio Nunez. Sergio is a personification of Edison Insurance Company's "Why" statement and is the calm within the storm that your clients so desperately seek.
Thomas A.
Medley, FL
Claims
Claim went extremely well. Keep up the great service. Thank you.
Noelle R.
Naples, FL
Customer Service
Claims
The process was not what I expected. I was so nervous about what to do, how to do it, repairs, everything. Everyone at Edison and everyone involved with the process were patient, empathetic, and most of all took the time to explain the process to me and put my mind at ease. I am so impressed with it all. Thank you!
Lori R.
Tarpon Springs, FL
Claims
Customer Service
Your employees did everything professionally and was very helpful, friendly and respectful. There's nothing they could have done better. They answered all of my questions and offered a lot of information I wasn't aware of. They were a great help with getting me through the first claim I have had in my life!
John T.
Citrus Springs, FL
Customer Service
Keep up the excellent customer service.
Sue C.
St. Petersburg
Claims
Customer Service
Living through Hurricane Milton and the tornado was very traumatic, but I was happy to have had an insurance company that understood the problems. Everyone I had contact with was very professional and helpful.
Laurie W.
Cape Coral, FL
Claims
Customer Service
Thank you! I appreciate you helping me in this process.
Sonia B.
Punta Gorda, FL
Claims
Customer Service
I am very pleased.
Daniel L.
Estero, FL
Claims
Customer Service
My claim experience was very fast. The process was simple and communication was excellent. Would highly recommend Edison Insurance
Matthew S.
Niceville, FL
Claims
Claims adjustor very knowledgable, responded quickly and took time to answer all of my questions.
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2,200

Agents representing our company across the State.

30 days

Average time to close the claim.

72hrs

Timeline from reporting a claim to inspection.

170K+

Policyholders who have signed up with us.

Results you can count on.

We know your time is valuable so we quickly provide assistance and an excellent customer experience to get the answers you need.

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