Testimonials

I would have NEVER in my wildest dreams imagined I would have such outstanding service after the hurricane. I have my repair check and I know others who haven’t even had an adjuster out yet. I tell EVERYONE to switch to Edison!!! Well done and than you from the bottom of my heart for your timeliness and responsiveness to our needs.

The sensitivity and seriousness of the claim was taken care so professionally by Lori. She responded to my questions immediately even after hours. Dealing with Lori made this situation such a pleasure!!! I can't thank her enough for being so helpful and more than understanding. She should be commended on her caring professionalism that is not common in the industry or even in the world today. Thank you Lori! You are amazing!!

It's my first experience with a house insurance claim and to be honest I was scared of the complexity of the process. Every staff from Edison was extremely professional and courteous. I am very grateful. I felt my insurance company had my back during this challenging time.

Keep up the excellent customer service.

The process was not what I expected. I was so nervous about what to do, how to do it, repairs, everything. Everyone at Edison and everyone involved with the process were patient, empathetic, and most of all took the time to explain the process to me and put my mind at ease. I am so impressed with it all. Thank you!

Adjuster came out quickly. Mr. Terry settled claim promptly and fairly.

Thank you for the excellent job in helping me and my family feel hopeful about our future. We did not get everything back, but we got something we can accept. Hurricanes and any other major disaster show how insurance company treats their customers.

I was really worried at the beginning of the claim as I’d never encountered a mold issue or an insurance claim, but your team was amazing and the whole process was very easy and timely. Thank you!

Ellen was very professional from the beginning of the process until the end. She responded to my emails almost immediately. It was a pleasure working with her.

We are very happy with Edison Insurance company.