Testimonials

Providing a great customer experience is where we shine.

Our customers love us.

Don’t just take our word for it. Allow some of our customers to share their experience firsthand.

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Yendi S.
Miami, FL
Claims
Customer Service
It's my first experience with a house insurance claim and to be honest I was scared of the complexity of the process. Every staff from Edison was extremely professional and courteous. I am very grateful. I felt my insurance company had my back during this challenging time.
Marneisha J.
Crestview, FL
Claims
Customer Service
Very professional and very understanding being a first time homeowner and not knowing a lot they patiently walked me through everything and resolved my claim way faster than expected. So happy I chose this insurance company. Thanks so much to your team.
Richard M.
Fort Myers, FL
Claims
Customer Service
We were very satisfied with the both claims adjusters, Kathleen and Richard, as she was very thorough and polite and he was prompt and courteous.
Kyle L.
Fort Myers, FL
Claims
Relatively simple and strait forward. Scheduling an adjustor was quick. Processing the claim was faster than expected.
Debbie P.
Cape Coral, FL
Customer Service
Jill was amazing. My emotions were running high and she was able to just calm me down, talk to me, most importantly listen to me. Her follow through was very impressive and prompt. Knowing how extremely busy she had to have been she NEVER rushed our phone conversation. She got to the point and GOT IT DONE. You are very lucky to have someone like her working at your company.
Alan F.
Port St Lucie, FL
Claims
Customer Service
Miguel made it easy to understand
Kevin J.
Cape Coral, FL
Claims
Customer Service
Insurance
Thank you for the excellent job in helping me and my family feel hopeful about our future. We did not get everything back, but we got something we can accept. Hurricanes and any other major disaster show how insurance company treats their customers.
Henrietta L.
Sarasota, FL
Claims
Customer Service
Every claim representative were very good listeners They helped make bad situations easy to cope with. The process was handled expertly. Thank you ALL very much.
Richard P.
Fort Myers, FL
Claims
Customer Service
I would have NEVER in my wildest dreams imagined I would have such outstanding service after the hurricane. I have my repair check and I know others who haven’t even had an adjuster out yet. I tell EVERYONE to switch to Edison!!! Well done and than you from the bottom of my heart for your timeliness and responsiveness to our needs.
Karen B.
Bonita Springs, FL
Customer Service
Keep up the great work!!
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2,200

Agents representing our company across the State.

30 days

Average time to close the claim.

72hrs

Timeline from reporting a claim to inspection.

170K+

Policyholders who have signed up with us.

Results you can count on.

We know your time is valuable so we quickly provide assistance and an excellent customer experience to get the answers you need.

Need an expert’s opinion?

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