Testimonials

Providing a great customer experience is where we shine.

Our customers love us.

Don’t just take our word for it. Allow some of our customers to share their experience firsthand.

Filter by
Dennis S.
Ormond Beach, FL
Insurance
Customer Service
I was very happy with my total experience from start to finish and would recommend Edison Insurance to anyone who would ask me.
Abnelle B.
Port St Lucie, FL
Claims
Customer Service
My claim adjuster handled my claim very professionally and was kind and easy to talk to.
Edward M.
Naples, FL
Claims
Customer Service
Darren Frase has been great at every level. From initial engagement and process education, to getting the claim processed quickly so remediation and other work could begin. He's been empathetic and a great resource.
Carl S.
Ocklawaha, FL
Claims
Customer Service
My client experience was outstanding! I couldn't possibly give higher grades. On a late Sunday afternoon a large swim crashed into my backyard. I called my insurance adjuster and in no time like unbelievably quickly Hulk's showed up. I wish I could attach a video to show you how hard these guys worked to go into a wet Hillside area cut up 12 inch thick Oak Limbs and haul them out of my yard. Before I know it the mess was cleaned up and the truck was gone! And it only got easier from there. Along with the tree damage there was some damage to a shed in my yard. The limit caught it and crushed the corner. But then a day or two I received a call from an adjuster who came out at my convenience looked at the claim and processed it for me. When all is said and done it cost me nothing! The deductible and the tree damage which was written in as a writer or my policy since I live in a national forest took care of everything and I'm extremely pleased and happy with the outcome of the entire experience.
David W.
Pensacola, FL
Customer Service
Great service so far! No additional comments at this time.
Keith F.
Pace, FL
Claims
Customer Service
Overall very good experience, I will recommend Edison.
William R.
Lake Worth, FL
Claims
Customer Service
I think Edison did a very good job processing our claim from end to end. The person who came and took the pictures informed us how this process will take place and the team from end to end was very caring of our situation and explained all steps clearly and effectively.
Bradley O.
Niceville, FL
Customer Service
Your team was very friendly and helpful.
Sue C.
St. Petersburg
Claims
Customer Service
Living through Hurricane Milton and the tornado was very traumatic, but I was happy to have had an insurance company that understood the problems. Everyone I had contact with was very professional and helpful.
Edward D.
Boca Raton, FL
Claims
Customer Service
After experiencing a devastating broken pipe and water everywhere Edison made the experience more than tolerable. You sent an adjuster immediately. He did his job immediately and Edison sent out our checks to cover expenses within ten days. We have nothing but praise for your company. It's really reassuring to have an insurance company back you up in times of distress.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
2,200

Agents representing our company across the State.

30 days

Average time to close the claim.

72hrs

Timeline from reporting a claim to inspection.

170K+

Policyholders who have signed up with us.

Results you can count on.

We know your time is valuable so we quickly provide assistance and an excellent customer experience to get the answers you need.

Need an expert’s opinion?

We work with thousands of agents located in a neighborhood near you. To discuss your insurance needs, contact one of our agent representatives.

Click here to view our Contact page