Testimonials

Providing a great customer experience is where we shine.

Our customers love us.

Don’t just take our word for it. Allow some of our customers to share their experience firsthand.

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Justin F.
Land O Lakes, FL
Claims
Customer Service
Overall, a very good experience. Belinda was a bit hard to get a hold of at times, but when she did touch base, she had taken action and was very helpful. We are very pleased with the resolution and would recommend Belinda again. Others in the office were excellent on the phone as well.
Dean M.
Fort Myers, FL
Claims
Customer Service
Went very well. We were kept informed during the whole process.
Matthew S.
Niceville, FL
Claims
Claims adjustor very knowledgable, responded quickly and took time to answer all of my questions.
William Y.
Vero Beach, FL
Customer Service
Sergio Nunez is an asset to Edison Insurance Company. When I first began this process, I was becoming depressed by the day seeing all of the damages and needed repairs to my home. Sergio was always there to answer any questions or concerns I had. Sergio is knowledgeable, professional, effective, and efficient. Sergio is patient and empathetic. Sergio is beyond helpful. I honestly think that Sergio takes care of his clients as if they are his family members. Sergio was my rock. Sergio always had an answer/a solution, and if he did not, he would research the issue and find an answer. Sergio always did what he said he would. Sergio is a phenomenal employee and individual, and I will recommend Edison Insurance wholeheartedly because of my experience with Sergio Nunez. Sergio is a personification of Edison Insurance Company's "Why" statement and is the calm within the storm that your clients so desperately seek.
Curtis C.
Venice, FL
Claims
Customer Service
Ellen contacted with within 24 hours of my claim. It was pretty straight forward after that. Thank you Ellen and Edison....
Joseph S.
Naples, FL
Customer Service
Everyone was very helpful and courteous.
David F.
Port St. Lucie, FL
Customer Service
Claims
I was very pleased with the time frame from initial call to Edison Insurance, meeting with claims adjuster and follow up with your team. Thank you for your timely response to our claim.
Leslie Z.
Longwood
Customer Service
Your team was excellent! Definitely an asset to your business. They were very knowledgeable and the follow through was excellent! Everything went very smoothly! Thank you!!
Jason R.
Tavares
Customer Service
All the employees that I had contact with were polite, professional and willing to help and explain the process.
Donna M.
Stuart, FL
Claims
Customer Service
It was all very well handled. Thank you
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2,200

Agents representing our company across the State.

30 days

Average time to close the claim.

72hrs

Timeline from reporting a claim to inspection.

170K+

Policyholders who have signed up with us.

Results you can count on.

We know your time is valuable so we quickly provide assistance and an excellent customer experience to get the answers you need.

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