Testimonials

Providing a great customer experience is where we shine.

Our customers love us.

Don’t just take our word for it. Allow some of our customers to share their experience firsthand.

Filter by
Sue C.
St. Petersburg
Claims
Customer Service
Living through Hurricane Milton and the tornado was very traumatic, but I was happy to have had an insurance company that understood the problems. Everyone I had contact with was very professional and helpful.
Eve R.
Palm City, FL
Customer Service
This was such a scary experience for me and your team made it so easy to understand what will happen. It could not been more easy to go through this and the time it took was amazing short. I am so thankful that I chose Edison insurance for my house. Wonderful to have honest people working with you specially when you are an older and alone. Thank you to everyone involved.
Joseph S.
Naples, FL
Customer Service
Everyone was very helpful and courteous.
Regina T.
Wellington, FL
Claims
Customer Service
The sensitivity and seriousness of the claim was taken care so professionally by Lori. She responded to my questions immediately even after hours. Dealing with Lori made this situation such a pleasure!!! I can't thank her enough for being so helpful and more than understanding. She should be commended on her caring professionalism that is not common in the industry or even in the world today. Thank you Lori! You are amazing!!
Rosemary R.
Coral Springs, FL
Claims
Customer Service
For a 1st time claim this was a very smooth process considering the mess that was endured at our home.
Anthony V.
Fort Pierce, FL
Claims
Customer Service
Your team was thorough and attentive to walking me through the process. It was appreciated!
Sonia B.
Punta Gorda, FL
Claims
Customer Service
I am very pleased.
Rebecca H.
Clearwater
Claims
Customer Service
As this is my first claim in almost 30 years I was unsure what to expect, but your team made it easy and the whole process went smoothly.
Ignacio B.
Davie, FL
Customer Service
Claims
I am very grateful to have chosen Edison Insurance when I made my home purchase. Never expected a tragedy to happen, but thankfully Edison was my insurance provider and the whole process has been a breeze. Very happy with the resolution. Your team was nothing but outstanding. Always answered the phone when I had questions and everything was delivered as promised.
David H.
Estero, FL
Claims
Customer Service
First time I ever had an insurance claim and did not know what to expect. This went very smoothly. Thanks
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
2,200

Agents representing our company across the State.

30 days

Average time to close the claim.

72hrs

Timeline from reporting a claim to inspection.

170K+

Policyholders who have signed up with us.

Results you can count on.

We know your time is valuable so we quickly provide assistance and an excellent customer experience to get the answers you need.

Need an expert’s opinion?

We work with thousands of agents located in a neighborhood near you. To discuss your insurance needs, contact one of our agent representatives.

Click here to view our Contact page