Testimonials

Providing a great customer experience is where we shine.

Our customers love us.

Don’t just take our word for it. Allow some of our customers to share their experience firsthand.

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Kenneth P.
Fort Myers, FL
Customer Service
I spoke with Sabrina and she was very helpful and kind. My husband recently passed away and I lost my composure and cried. Sabrina was very sweet and sympathetic. Kudos to her.
Charles M.
Englewood, FL
Customer Service
Very easy and fast Steve covered all details and helped me through the entire process
Curtis C.
Venice, FL
Claims
Customer Service
Ellen contacted with within 24 hours of my claim. It was pretty straight forward after that. Thank you Ellen and Edison....
William Y.
Vero Beach, FL
Customer Service
Sergio Nunez is an asset to Edison Insurance Company. When I first began this process, I was becoming depressed by the day seeing all of the damages and needed repairs to my home. Sergio was always there to answer any questions or concerns I had. Sergio is knowledgeable, professional, effective, and efficient. Sergio is patient and empathetic. Sergio is beyond helpful. I honestly think that Sergio takes care of his clients as if they are his family members. Sergio was my rock. Sergio always had an answer/a solution, and if he did not, he would research the issue and find an answer. Sergio always did what he said he would. Sergio is a phenomenal employee and individual, and I will recommend Edison Insurance wholeheartedly because of my experience with Sergio Nunez. Sergio is a personification of Edison Insurance Company's "Why" statement and is the calm within the storm that your clients so desperately seek.
Lowell M.
Land O Lakes
Claims
Customer Service
We are very pleased with Edison and all departments involved with our claim. This was the first time we ever made a claim. Thank you all for making our home damage headaches with ease. We really can’t believe this unfortunate process is finalized and now we are starting to replace our damaged home. Thank you, Edison, your compassionate team members eased our pains.
Ann M.
Royal Palm Beach, FL
Claims
Customer Service
it’s our first time filing a claim with an insurance company. your rep was courteous and pleasant to talk to, and Mr. Medina is certainly a professional explain the process very well, when he met with the roofer that we hired. you certainly have made it an excellent experience. thank you.
Dale S.
Lutz, FL
Claims
Customer Service
Great work!
Judith J.
Vero Beach, FL
Customer Service
Everything worked very well, thank you!
Timothy L.
Milton, FL
Customer Service
Keep doing what you are doing. Excellent job!
Goldwyn H.
Plantation, FL
Claims
Customer Service
I feel immensely grateful that Ricky was our claims representative. He was personable, empathetic, comforting, had excellent communication, and was a joy to work with. It was a horrible situation and I was prepared for a miserable insurance experience, but Ricky truly made the whole process vastly exceed my expectations. I am so lucky we were assigned him. Thank you!
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2,200

Agents representing our company across the State.

30 days

Average time to close the claim.

72hrs

Timeline from reporting a claim to inspection.

170K+

Policyholders who have signed up with us.

Results you can count on.

We know your time is valuable so we quickly provide assistance and an excellent customer experience to get the answers you need.

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