Testimonials

Providing a great customer experience is where we shine.

Our customers love us.

Don’t just take our word for it. Allow some of our customers to share their experience firsthand.

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Kenneth S.
Tarpon Springs, FL
Claims
Customer Service
Ellen was concise and prompt with Edisons claim requirements which allowed us to settle claim quickly. Thank you very much for a smooth process.
Debbie P.
Cape Coral, FL
Customer Service
Jill was amazing. My emotions were running high and she was able to just calm me down, talk to me, most importantly listen to me. Her follow through was very impressive and prompt. Knowing how extremely busy she had to have been she NEVER rushed our phone conversation. She got to the point and GOT IT DONE. You are very lucky to have someone like her working at your company.
Louis S.
Melbourne, FL
Customer Service
Your team was awesome
Richard K.
Cape Coral, FL
Claims
Customer Service
Miss Green is very supportive and professional. My only negative is that you sent me two checks with the wrong name of my mortgage company. I am hoping that the checks will arrive soon. I put in supplemental claims that were not addressed my my first adjuster. I hope to hear from a new adjuster soon. Overall, I am pleased with Edison at this point of the claim experience.
Sofy C.
Sunny Isles Beach, FL
Customer Service
Suzzane was extremely good doing her job, her people skills and service are amazing. She took the time to review everything and take care of us in an outstanding manner. Her empathy is out of this world. She took time to really BE THERE FOR US ! I thank her with all my heart because she gave us tranquility in a very difficult time ! She's the best!
David G.
Ponte Verda, FL
Customer Service
Your team was terrific!
Segey S.
Naples, FL
Customer Service
Insurance
Darren was knowledgeable and very professional. Great experience with Edison overall
Regina T.
Wellington, FL
Claims
Customer Service
The sensitivity and seriousness of the claim was taken care so professionally by Lori. She responded to my questions immediately even after hours. Dealing with Lori made this situation such a pleasure!!! I can't thank her enough for being so helpful and more than understanding. She should be commended on her caring professionalism that is not common in the industry or even in the world today. Thank you Lori! You are amazing!!
Walter N.
Cape Coral, FL
Claims
Generally good. Seemed to move slowly at time. Satisfied with settlement, which was well explained.
Margaret O.
Bonita Springs, FL
Claims
Claims process was done so well that my anxiety level was reduced much quicker than I expected! Thank you!
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2,200

Agents representing our company across the State.

30 days

Average time to close the claim.

72hrs

Timeline from reporting a claim to inspection.

170K+

Policyholders who have signed up with us.

Results you can count on.

We know your time is valuable so we quickly provide assistance and an excellent customer experience to get the answers you need.

Need an expert’s opinion?

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