Testimonials

Providing a great customer experience is where we shine.

Our customers love us.

Don’t just take our word for it. Allow some of our customers to share their experience firsthand.

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Abnelle B.
Port St Lucie, FL
Claims
Customer Service
My claim adjuster handled my claim very professionally and was kind and easy to talk to.
Joyce C.
Englewood, FL
Claims
It seems that most of the Ian victims were again victimized by their insurance carriers. My experience with Edison was very different. Efficient, timely and fair.
William Y.
Vero Beach, FL
Customer Service
Sergio Nunez is an asset to Edison Insurance Company. When I first began this process, I was becoming depressed by the day seeing all of the damages and needed repairs to my home. Sergio was always there to answer any questions or concerns I had. Sergio is knowledgeable, professional, effective, and efficient. Sergio is patient and empathetic. Sergio is beyond helpful. I honestly think that Sergio takes care of his clients as if they are his family members. Sergio was my rock. Sergio always had an answer/a solution, and if he did not, he would research the issue and find an answer. Sergio always did what he said he would. Sergio is a phenomenal employee and individual, and I will recommend Edison Insurance wholeheartedly because of my experience with Sergio Nunez. Sergio is a personification of Edison Insurance Company's "Why" statement and is the calm within the storm that your clients so desperately seek.
Noelle R.
Naples, FL
Customer Service
Claims
The process was not what I expected. I was so nervous about what to do, how to do it, repairs, everything. Everyone at Edison and everyone involved with the process were patient, empathetic, and most of all took the time to explain the process to me and put my mind at ease. I am so impressed with it all. Thank you!
Terri C.
Cape Coral, FL
Customer Service
Claims
Prompt service, everyone friendly and understanding from the onsite adjuster to the claims rep. Fairly quick turnaround for reimbursement. No complaints, very satisfied.
Elizabeth M.
Navarre, FL
Claims
Customer Service
The adjuster came out quickly and the claim was filed easily. Catherine took the time to explain my benefit and deductible. She also explained that if the actual expenses go higher than anticipated the contractor can apply for more payment. So far there has been no problem and the recommended business, Pro Clean, has also done a wonderful job
Betty K.
Cape Coral, FL
Claims
Customer Service
Everything was just fine.
Luis D.
Fort Pierce, FL
Claims
Very pleased with my adjuster Vickie landers very knowledgeable person and took care of problem quick
Bruce K.
Coral Springs, FL
Claims
Customer Service
it was prompt handling,clear expectations,courteous
Linda T.
Palm Coast, FL
Claims
Mr cook was, professional , polite and informative. He explain the claim process and also the results of the claim very clearly. I had an excellent experience.
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2,200

Agents representing our company across the State.

30 days

Average time to close the claim.

72hrs

Timeline from reporting a claim to inspection.

170K+

Policyholders who have signed up with us.

Results you can count on.

We know your time is valuable so we quickly provide assistance and an excellent customer experience to get the answers you need.

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