Testimonials

Providing a great customer experience is where we shine.

Our customers love us.

Don’t just take our word for it. Allow some of our customers to share their experience firsthand.

Filter by
Lori D.
Jensen Beach, FL
Insurance
All good, thank you
William Y.
Vero Beach, FL
Customer Service
Sergio Nunez is an asset to Edison Insurance Company. When I first began this process, I was becoming depressed by the day seeing all of the damages and needed repairs to my home. Sergio was always there to answer any questions or concerns I had. Sergio is knowledgeable, professional, effective, and efficient. Sergio is patient and empathetic. Sergio is beyond helpful. I honestly think that Sergio takes care of his clients as if they are his family members. Sergio was my rock. Sergio always had an answer/a solution, and if he did not, he would research the issue and find an answer. Sergio always did what he said he would. Sergio is a phenomenal employee and individual, and I will recommend Edison Insurance wholeheartedly because of my experience with Sergio Nunez. Sergio is a personification of Edison Insurance Company's "Why" statement and is the calm within the storm that your clients so desperately seek.
Lawrence J.
Rotonda West, FL
Customer Service
Your employees did a great job thanks.
Kenneth H.
Saint Johns, FL
Claims
Customer Service
Having never filed a claim in a long time, I was stunned at the process. I can't say enough about Edison and will highly recommend them to all my friends and family!
Bruce B.
Sarasota, FL
Customer Service
I was impressed with the professionalism and courtesy. I am very pleased that we've partnered with Edison all these years.
Roberta B.
Palm Coast, FL
Customer Service
Ellen was professional and patient. She had to deal with our slow and inefficient property management company. Ellen followed through with letters or calls to them requesting information. We appreciate Ellen's efforts.
Margaret O.
Bonita Springs, FL
Claims
Claims process was done so well that my anxiety level was reduced much quicker than I expected! Thank you!
David G.
Ponte Verda, FL
Customer Service
Your team was terrific!
Virginia H.
Cape Coral, FL
Customer Service
All good
Ann M.
Royal Palm Beach, FL
Claims
Customer Service
it’s our first time filing a claim with an insurance company. your rep was courteous and pleasant to talk to, and Mr. Medina is certainly a professional explain the process very well, when he met with the roofer that we hired. you certainly have made it an excellent experience. thank you.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
2,200

Agents representing our company across the State.

30 days

Average time to close the claim.

72hrs

Timeline from reporting a claim to inspection.

170K+

Policyholders who have signed up with us.

Results you can count on.

We know your time is valuable so we quickly provide assistance and an excellent customer experience to get the answers you need.

Need an expert’s opinion?

We work with thousands of agents located in a neighborhood near you. To discuss your insurance needs, contact one of our agent representatives.

Click here to view our Contact page