Testimonials

Providing a great customer experience is where we shine.

Our customers love us.

Don’t just take our word for it. Allow some of our customers to share their experience firsthand.

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Mary D.
Fort Myers, FL
Customer Service
Claims
Very professional, knowledgeable, and understanding.
William R.
Lake Worth, FL
Claims
Customer Service
I think Edison did a very good job processing our claim from end to end. The person who came and took the pictures informed us how this process will take place and the team from end to end was very caring of our situation and explained all steps clearly and effectively.
Robert G.
Merritt Island, FL
Claims
I called my agent who filed the claim for me initially. I received follow up E mails from your company. I asked a few questions which were answered. I followed the instructions. My claim was for unusual items and it took me while to get the requested data and photos but as soon as I did the claim was processed very well. Your company was very professional and I am a happy customer. Any scores I gave less than perfect may have been from my confusion and not that of the agents.
Michael E.
Parrish, FL
Claims
Customer Service
No problems at all during the process
Kyle L.
Fort Myers, FL
Claims
Relatively simple and strait forward. Scheduling an adjustor was quick. Processing the claim was faster than expected.
Ben G.
Delray Beach, FL
Customer Service
Claims
You have a very good team. They are good listeners and communicators, and understood the time constraints we had to engage the contractor for mold remediation. It was a very stressful time, but they were empathetic and did their best to review and determine eligibility of the estimates and the claim. Thank you for your team’s help.
Ann M.
Royal Palm Beach, FL
Claims
Customer Service
it’s our first time filing a claim with an insurance company. your rep was courteous and pleasant to talk to, and Mr. Medina is certainly a professional explain the process very well, when he met with the roofer that we hired. you certainly have made it an excellent experience. thank you.
Eve R.
Palm City, FL
Customer Service
This was such a scary experience for me and your team made it so easy to understand what will happen. It could not been more easy to go through this and the time it took was amazing short. I am so thankful that I chose Edison insurance for my house. Wonderful to have honest people working with you specially when you are an older and alone. Thank you to everyone involved.
Edward D.
Boca Raton, FL
Claims
Customer Service
After experiencing a devastating broken pipe and water everywhere Edison made the experience more than tolerable. You sent an adjuster immediately. He did his job immediately and Edison sent out our checks to cover expenses within ten days. We have nothing but praise for your company. It's really reassuring to have an insurance company back you up in times of distress.
Elaine B.
Pensacola, FL
Customer Service
You guys are awesome!!!!!
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2,200

Agents representing our company across the State.

30 days

Average time to close the claim.

72hrs

Timeline from reporting a claim to inspection.

170K+

Policyholders who have signed up with us.

Results you can count on.

We know your time is valuable so we quickly provide assistance and an excellent customer experience to get the answers you need.

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