Testimonials

Providing a great customer experience is where we shine.

Our customers love us.

Don’t just take our word for it. Allow some of our customers to share their experience firsthand.

Filter by
Lawrence J.
Rotonda West, FL
Customer Service
Your employees did a great job thanks.
Robert F.
Merritt Island
Claims
Customer Service
My experience has been excellent. Everyone has been highly communicative, explained everything clearly, and made my claim experience very good.
Jose G.
Fort Myers, FL
Customer Service
Claims
Insurance
very satisfied
Carl S.
Ocklawaha, FL
Claims
Customer Service
My client experience was outstanding! I couldn't possibly give higher grades. On a late Sunday afternoon a large swim crashed into my backyard. I called my insurance adjuster and in no time like unbelievably quickly Hulk's showed up. I wish I could attach a video to show you how hard these guys worked to go into a wet Hillside area cut up 12 inch thick Oak Limbs and haul them out of my yard. Before I know it the mess was cleaned up and the truck was gone! And it only got easier from there. Along with the tree damage there was some damage to a shed in my yard. The limit caught it and crushed the corner. But then a day or two I received a call from an adjuster who came out at my convenience looked at the claim and processed it for me. When all is said and done it cost me nothing! The deductible and the tree damage which was written in as a writer or my policy since I live in a national forest took care of everything and I'm extremely pleased and happy with the outcome of the entire experience.
Kenneth P.
Fort Myers, FL
Customer Service
I spoke with Sabrina and she was very helpful and kind. My husband recently passed away and I lost my composure and cried. Sabrina was very sweet and sympathetic. Kudos to her.
Philip R.
Miami, FL
Claims
Customer Service
Everything went smoothly. Adjuster and MVP people were great!
Emely S.
Fort Lauderdale, FL
Claims
Customer Service
Insurance
I was really worried at the beginning of the claim as I’d never encountered a mold issue or an insurance claim, but your team was amazing and the whole process was very easy and timely. Thank you!
Kenneth S.
Tarpon Springs, FL
Claims
Customer Service
Ellen was concise and prompt with Edisons claim requirements which allowed us to settle claim quickly. Thank you very much for a smooth process.
Betty K.
Cape Coral, FL
Claims
Customer Service
Everything was just fine.
Yendi S.
Miami, FL
Claims
Customer Service
It's my first experience with a house insurance claim and to be honest I was scared of the complexity of the process. Every staff from Edison was extremely professional and courteous. I am very grateful. I felt my insurance company had my back during this challenging time.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
2,200

Agents representing our company across the State.

30 days

Average time to close the claim.

72hrs

Timeline from reporting a claim to inspection.

170K+

Policyholders who have signed up with us.

Results you can count on.

We know your time is valuable so we quickly provide assistance and an excellent customer experience to get the answers you need.

Need an expert’s opinion?

We work with thousands of agents located in a neighborhood near you. To discuss your insurance needs, contact one of our agent representatives.

Click here to view our Contact page