Testimonials

Providing a great customer experience is where we shine.

Our customers love us.

Don’t just take our word for it. Allow some of our customers to share their experience firsthand.

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Alan F.
Port St Lucie, FL
Claims
Customer Service
Miguel made it easy to understand
Elizabeth M.
Navarre, FL
Claims
Customer Service
The adjuster came out quickly and the claim was filed easily. Catherine took the time to explain my benefit and deductible. She also explained that if the actual expenses go higher than anticipated the contractor can apply for more payment. So far there has been no problem and the recommended business, Pro Clean, has also done a wonderful job
Cynthia W.
Nokomis, FL
Claims
This was the first claim I ever claimed! You made the whole procesvery easy. Thankyou
Paul M.
Vero Beach, FL
Claims
Adjuster came out quickly. Mr. Terry settled claim promptly and fairly.
Scott T.
Rotonda West, FL
Customer Service
completely professional
Robert G.
Merritt Island, FL
Claims
I called my agent who filed the claim for me initially. I received follow up E mails from your company. I asked a few questions which were answered. I followed the instructions. My claim was for unusual items and it took me while to get the requested data and photos but as soon as I did the claim was processed very well. Your company was very professional and I am a happy customer. Any scores I gave less than perfect may have been from my confusion and not that of the agents.
Carissa A.
Parkland, FL
Claims
Customer Service
Honestly, everything was smooth sailing. My adjuster was tremendous. They were courteous, prompt and detailed. In addition, they stuck to their timelines and was very communicative. A+++ for them! Edison is lucky to have a great staff.
Irina P.
Pensacola, FL
Claims
Customer Service
From the beginning of my claim everyone I contacted has been professional, helpful and knowledgeable. I am very happy to have Chris on my claim team and I am very thankful to his expertise.
Elizabeth Z.
Cape Coral, FL
Customer Service
I'm very thankful since I never had to deal with roof on any of my previous home. Very blessed to have Edison for my homeowners Insurance.
William Y.
Vero Beach, FL
Customer Service
Sergio Nunez is an asset to Edison Insurance Company. When I first began this process, I was becoming depressed by the day seeing all of the damages and needed repairs to my home. Sergio was always there to answer any questions or concerns I had. Sergio is knowledgeable, professional, effective, and efficient. Sergio is patient and empathetic. Sergio is beyond helpful. I honestly think that Sergio takes care of his clients as if they are his family members. Sergio was my rock. Sergio always had an answer/a solution, and if he did not, he would research the issue and find an answer. Sergio always did what he said he would. Sergio is a phenomenal employee and individual, and I will recommend Edison Insurance wholeheartedly because of my experience with Sergio Nunez. Sergio is a personification of Edison Insurance Company's "Why" statement and is the calm within the storm that your clients so desperately seek.
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2,200

Agents representing our company across the State.

30 days

Average time to close the claim.

72hrs

Timeline from reporting a claim to inspection.

170K+

Policyholders who have signed up with us.

Results you can count on.

We know your time is valuable so we quickly provide assistance and an excellent customer experience to get the answers you need.

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