Testimonials

Providing a great customer experience is where we shine.

Our customers love us.

Don’t just take our word for it. Allow some of our customers to share their experience firsthand.

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Ezra H.
Homestead, FL
Claims
Insurance
Fast and Efficient
Elizabeth M.
Navarre, FL
Claims
Customer Service
The adjuster came out quickly and the claim was filed easily. Catherine took the time to explain my benefit and deductible. She also explained that if the actual expenses go higher than anticipated the contractor can apply for more payment. So far there has been no problem and the recommended business, Pro Clean, has also done a wonderful job
Mark R.
North Port, FL
Customer Service
Insurance
been a customer for years and Edison is very professional
Sonia B.
Punta Gorda, FL
Claims
Customer Service
I am very pleased.
Iryna D.
Naples, FL
Claims
Customer Service
Very professional.
Nancy S.
Jensen Beach, FL
Claims
my claim was handled quickly and effectively.
Timothy W.
Lehigh Acres, FL
Claims
Customer Service
1st time ever filling a claim Steve was great in explaining everything and the next steps. I hear some crazy nightmare stories people are having with their insurance company's and I must say Edison made a terrible tragedy easier to deal with. Thank You Edison and God Bless
William Y.
Vero Beach, FL
Customer Service
Sergio Nunez is an asset to Edison Insurance Company. When I first began this process, I was becoming depressed by the day seeing all of the damages and needed repairs to my home. Sergio was always there to answer any questions or concerns I had. Sergio is knowledgeable, professional, effective, and efficient. Sergio is patient and empathetic. Sergio is beyond helpful. I honestly think that Sergio takes care of his clients as if they are his family members. Sergio was my rock. Sergio always had an answer/a solution, and if he did not, he would research the issue and find an answer. Sergio always did what he said he would. Sergio is a phenomenal employee and individual, and I will recommend Edison Insurance wholeheartedly because of my experience with Sergio Nunez. Sergio is a personification of Edison Insurance Company's "Why" statement and is the calm within the storm that your clients so desperately seek.
Ann M.
Royal Palm Beach, FL
Claims
Customer Service
it’s our first time filing a claim with an insurance company. your rep was courteous and pleasant to talk to, and Mr. Medina is certainly a professional explain the process very well, when he met with the roofer that we hired. you certainly have made it an excellent experience. thank you.
Michael W.
Orange City, FL
Claims
Customer Service
Your team has done an excellent job and we appreciated their expertise!
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2,200

Agents representing our company across the State.

30 days

Average time to close the claim.

72hrs

Timeline from reporting a claim to inspection.

170K+

Policyholders who have signed up with us.

Results you can count on.

We know your time is valuable so we quickly provide assistance and an excellent customer experience to get the answers you need.

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