Testimonials

Providing a great customer experience is where we shine.

Our customers love us.

Don’t just take our word for it. Allow some of our customers to share their experience firsthand.

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Domenico M.
Port Charlotte, FL
Customer Service
Everyone was wonderful
Richard P.
Fort Myers, FL
Claims
Customer Service
I would have NEVER in my wildest dreams imagined I would have such outstanding service after the hurricane. I have my repair check and I know others who haven’t even had an adjuster out yet. I tell EVERYONE to switch to Edison!!! Well done and than you from the bottom of my heart for your timeliness and responsiveness to our needs.
Rosemary R.
Coral Springs, FL
Claims
Customer Service
For a 1st time claim this was a very smooth process considering the mess that was endured at our home.
Ruth W.
Pace, FL
Claims
Customer Service
Your agents were professional and efficient. My husband and I were appreciative of how efficient the process was then handled after an initial delay. Thank you.
Michael G.
Brandon, FL
Customer Service
Impressed/Excellent experience process
Segey S.
Naples, FL
Customer Service
Insurance
Darren was knowledgeable and very professional. Great experience with Edison overall
Carl S.
Ocklawaha, FL
Claims
Customer Service
My client experience was outstanding! I couldn't possibly give higher grades. On a late Sunday afternoon a large swim crashed into my backyard. I called my insurance adjuster and in no time like unbelievably quickly Hulk's showed up. I wish I could attach a video to show you how hard these guys worked to go into a wet Hillside area cut up 12 inch thick Oak Limbs and haul them out of my yard. Before I know it the mess was cleaned up and the truck was gone! And it only got easier from there. Along with the tree damage there was some damage to a shed in my yard. The limit caught it and crushed the corner. But then a day or two I received a call from an adjuster who came out at my convenience looked at the claim and processed it for me. When all is said and done it cost me nothing! The deductible and the tree damage which was written in as a writer or my policy since I live in a national forest took care of everything and I'm extremely pleased and happy with the outcome of the entire experience.
Noelle R.
Naples, FL
Customer Service
Claims
The process was not what I expected. I was so nervous about what to do, how to do it, repairs, everything. Everyone at Edison and everyone involved with the process were patient, empathetic, and most of all took the time to explain the process to me and put my mind at ease. I am so impressed with it all. Thank you!
Daniel L.
Estero, FL
Claims
Customer Service
My claim experience was very fast. The process was simple and communication was excellent. Would highly recommend Edison Insurance
Roberta B.
Palm Coast, FL
Customer Service
Ellen was professional and patient. She had to deal with our slow and inefficient property management company. Ellen followed through with letters or calls to them requesting information. We appreciate Ellen's efforts.
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2,200

Agents representing our company across the State.

30 days

Average time to close the claim.

72hrs

Timeline from reporting a claim to inspection.

170K+

Policyholders who have signed up with us.

Results you can count on.

We know your time is valuable so we quickly provide assistance and an excellent customer experience to get the answers you need.

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