Testimonials

Providing a great customer experience is where we shine.

Our customers love us.

Don’t just take our word for it. Allow some of our customers to share their experience firsthand.

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Bonnie P.
Port St Lucie, FL
Claims
Customer Service
Everything was well executed & explained
Edward M.
Naples, FL
Claims
Customer Service
Darren Frase has been great at every level. From initial engagement and process education, to getting the claim processed quickly so remediation and other work could begin. He's been empathetic and a great resource.
Bruce K.
Coral Springs, FL
Claims
Customer Service
it was prompt handling,clear expectations,courteous
Melissa A.
Jacksonville, FL
Claims
Customer Service
The online claim filing was very convenient, and your team was very professional and timely.
Curtis C.
Venice, FL
Claims
Customer Service
Ellen contacted with within 24 hours of my claim. It was pretty straight forward after that. Thank you Ellen and Edison....
Philip R.
Miami, FL
Claims
Customer Service
Everything went smoothly. Adjuster and MVP people were great!
Timothy L.
Milton, FL
Customer Service
Keep doing what you are doing. Excellent job!
Goldwyn H.
Plantation, FL
Claims
Customer Service
I feel immensely grateful that Ricky was our claims representative. He was personable, empathetic, comforting, had excellent communication, and was a joy to work with. It was a horrible situation and I was prepared for a miserable insurance experience, but Ricky truly made the whole process vastly exceed my expectations. I am so lucky we were assigned him. Thank you!
Edward D.
Boca Raton, FL
Claims
Customer Service
After experiencing a devastating broken pipe and water everywhere Edison made the experience more than tolerable. You sent an adjuster immediately. He did his job immediately and Edison sent out our checks to cover expenses within ten days. We have nothing but praise for your company. It's really reassuring to have an insurance company back you up in times of distress.
Bradley O.
Niceville, FL
Customer Service
Your team was very friendly and helpful.
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2,200

Agents representing our company across the State.

30 days

Average time to close the claim.

72hrs

Timeline from reporting a claim to inspection.

170K+

Policyholders who have signed up with us.

Results you can count on.

We know your time is valuable so we quickly provide assistance and an excellent customer experience to get the answers you need.

Need an expert’s opinion?

We work with thousands of agents located in a neighborhood near you. To discuss your insurance needs, contact one of our agent representatives.

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